The staff here are all very friendly and welcoming, set in a charming historic building in a great, safe area.

I was satisfied with exceptionally nice and clean rooms complete with champaign as well as a nice view. The most important was the staff - nice and pleasant people.

Simply no complaints whatsoever, perfect stay. New-fashioned and big size room with a big bed. Very amiable, attentive staff towards all guests. Location very close to the main square and the center. Poolside restaurant with excellant cuisine...

The staff were friendly and helpful. The room was spacious and comfortable, with good air conditioning and no noise. The breakfast was fresh and tasty, with a good buffet selection.

Nothing all excellent.

The rooms with champagne and a nice view are a nice touch. Particularly good location, only a 5-minute walk to the Cathedral of the Holy Family. - Found in a good area near daily activities, the main square, and the city center.

Had a great time at this old-school spot for a night. the restaurant by the pool was top-notch, and the staff couldn't have been friendlier. 😊

The breakfast was fresh and delicious. The rooms were comfortable and quiet. The staff, especially the porter and restaurant staff, were pleasant. The hotel had a reliable taxi driver.

Nothing, no complaints at all.

Fresh and delicious breakfast, comfortable rooms, good attention, excellent taxi driver.

Nothing to complain about at all.

The breakfast is tasty. The rooms are comfortable with a good night's sleep. The staff is friendly, including the taxi driver Daniel. a pleasant stay.

This hotel is a great choice for anyone who loves karaoke and casinos. The location is perfect, right in the center of the city, in a good neighborhood compared with other hotels. The rooms are comfortable, modern, and spacious, with all the necessary amenities. The staff is friendly and helpful, providing excellent service. The breakfast offers a delicious variety of options to start the day. Plus, the hotel has a karaoke bar and a casino, perfect for entertainment during your stay.

The language barrier might be an issue for English-speaking guests, as some reviews mention a lack of staff members who speak English fluently.

We had a great experience at this luxurious 4-star hotel. The location in a good neighborhood was a major plus compared to other hotels in the center of the city. The service was impeccable, with room service, car hire, and housekeeping always available. We particularly enjoyed the delicious breakfast, which offered a buffet of fresh and tasty options. The staff went above and beyond to make our stay memorable, providing a welcome drink and tours/ticket assistance. The room amenities were top-notch, with air conditioning, a flat-screen TV, and a terrace to relax on.

This hotel is highly recommended for families.

Excellent room service and prompt housekeeping. The suite I stayed in had a breathtaking city view and came at a great price. The staff was attentive and the room was spotlessly clean. I highly recommend this hotel.

I recently stayed at a hotel in Bucaramanga and had a great experience. The location was excellent, as it was in a good neighborhood compared to other hotels and was in the center of the city. The room was comfortable and modern, and the bathroom was clean and well-maintained. The service provided by the staff was attentive and friendly. The breakfast provided was delicious, with a variety of fresh options to choose from. The hotel also had great facilities, including a pool and WiFi.

The only downside was that the air conditioning in the room was not consistent, making it a bit uncomfortable at times.

The hotel is located in a good neighborhood, right in the center of the city. The cleanliness was top-notch, and the hotel facilities were satisfactory. The staff provided good attention throughout my stay.

No negatives.

We had a wonderful stay at this place! The hotel is located in a good neighborhood and is right in the center of the city, making it convenient for exploring. The room was comfortable and modern, providing us with a great night's sleep. The breakfast was delicious with a variety of fresh and tasty options. The staff were friendly and helpful, ensuring that our needs were met throughout our stay.

We highly recommend this venue to everyone.